Delivery time frames & Returns

Please allow up to 5 business days for dispatch. Our pieces  are hand made in our Perth studio. 

Express shipping allow 2-5 business days.
Regular shipping allow 5-7 business days.
Shipment dates are on top of the dispatch dates. If you require urgently please contact us prior to purchase.

Postage

All orders are sent with Australia Post using a tracked service. Once your order has been dispatched, we’ll provide your tracking number so you can follow its progress.

 

Orders are sent without a signature, and we request Authority to Leave where available. Australia Post will leave the parcel at your address if there is a suitable safe place. If there isn’t, they may take it to a nearby Post Office for collection or leave a delivery notice.

Refunds or Exchanges must be submitted within 7 business days of receiving your product. (Delivered date)
Postage for both the return, and the exchange of the product will be at the cost of the buyer.

The return must be received within 7 business days from the date of when we send the return confirmation email with the return address. Once the item is returned we will process the refund. 

RETURNS OR EXCHANGES MUST BE RETURNED UNWORN WITH THE CARE SWING TAG ATTACHED. IF REMOVED, THE ITEM IS NO LONGER RETURNABLE.
FAULTY ITEMS must be returned with tags attached, unworn and unwashed. If you wash your tee incorrectly this is not considered faulty. 

Refunds will incur the original shipping fee taken off the price of the refund.
For example if you return a Tee at 89.95 you will be refunded $89.95 minus shipping fee = $79.45 ($10.50 shipping fee). The shipping fee depends on your product, and the exact cost for the shipment to you. 

ALL ITEMS FOR OUR SALE items ARE NON-REFUNDABLE or exchangeable.